Terms and Conditions of Use for Virtual Assistant Lead Network, ABN 97 631 650 783 (“VA Lead Network”) by Directory Members
LAST UPDATED ON 22 APRIL 2023
NOTICE: These Terms and Conditions of Use are legally binding. It is Your responsibility to read these Terms and Conditions of Use carefully prior to purchase, use, or access of any of Our products, including online courses.
GENERAL PROVISIONS
This website is owned and operated by VA Lead Network, a New South Wales, Australia, business.
You must be at least sixteen years of age to use Our website. Use of this website is at Your own risk. We host Our site on a reputable platform and take reasonable efforts to maintain and host the site. However, We make no explicit representations or warranties as to the safety of Your individual use of the website. The Terms and Conditions contained on this page are subject to change at any time.
TERMS OF SITE & COURSE ACCESS AND PRODUCT PURCHASER AGREEMENT
All programs, products, and services are owned and provided by Virtual Assistant Lead Network, ABN 97 631 650 783 (“VA Lead Network” or “We” or “Us” or “Our”). The term “You” or “Your” refers to any user or purchaser of said program(s), product(s) or service(s) (the “Offering”). These Terms and Conditions of Use govern and define how You are allowed to use and access VA Lead Network’s Offering. We reserve the right to update and change these Terms and Conditions of Use at any time, and will update them accordingly with the ‘date last updated’ at the top of this page.
You are legally bound to these Terms and Conditions of Use whether or not You have read them. If You do not agree with any of Our Terms and Conditions of Use, please email Us at [email protected] and We will make reasonable efforts to remove Your name, email, and access to Our Offering and website(s).
YOUR PRODUCT OR COURSE USE AND CONSENT
When You purchased Our Offering, You were given a reasonable notice that these Terms and Conditions of Use existed. By moving forward with Your purchase of the Offering and further access of the Offering, You implicitly agreed and continue to agree to abide by these Terms and Conditions of Use, as well as any disclaimers and privacy disclosures contained in these Terms and Conditions of Use.
You agree You are at least 16 years old or of age in Your applicable jurisdiction to access the Offering. Access of Our Offering and related materials by a minor is a violation of use, and We reserve the right to terminate Your access if such an issue is discovered.
YOUR DIRECTORY LISTING
Directory Listings are available to Directory Members.
Directory Members are members who have purchased one of our Directory Memberships. Our Directory Memberships are known as our 6-Months Directory Member and Annual Directory Member plans.
You will be responsible for reading the Terms & Conditions for Directory Members and Terms & Conditions for Standard Members.
Your Directory Listing will be removed if payment of your Directory Membership fails or if VA Lead Network revokes your membership.
VA Lead Network reserves the right to accept, decline or revoke Your Directory Listing and Directory Membership in accordance with the following minimum requirements:
- Your 75 must be completed in full (all fields must be filled with relevant details)
- The business you list in the directory must be a registered business within Australia and have an active ABN
- Your 75 must include details on my experience that are relevant to all the services I offer through Your Directory Listing
- You will not use the intellectual property of VA Lead Network or any other person or entity without permission
- VA Lead Network does not receive significant negative feedback about me, which investigations suggest has been made in good faith and which is not malicious or vexatious
- VA Lead Network does not possess evidence of dishonesty, lack of integrity, lying, cheating or similarly unprofessional behaviour
- VA Lead Network members can submit identified (not anonymous) reviews of your Directory Listing, and You can report reviews that are not made in good faith with malicious or vexatious intent
AFFILIATE PROGRAM FOR DIRECTORY MEMBERS
After your Directory Listing has been approved, You will receive an invitation to join Val’s Inner Circle, our exclusive invite-only affiliate program.
Your affiliate account and eligibility to earn commissions through VA Lead Network will remain active until your Directory Membership is cancelled.
You agree to:
- Provide accurate and current information and advise us immediately should any of your information change;
- Not use your affiliation with VA Lead Network for any illegal or unauthorised purpose;
- Ensure that your website visitors, followers and/or clients are aware that you will earn commission by referring them to us with a disclaimer that is prominently displayed on your website and/or social channels and adding them to your website terms and conditions;
- Not use any affiliate link or code on any page that contains discriminatory content or promotes or engages in any kind of illegal activity;
- Have appropriate insurance in place;
- Comply with all applicable laws, including but not limited to Privacy Act 1988 (Cth), Spam Act 2003 (Cth), Schedule 2 of the Competition and Consumer Act 2010 being Australian Consumer Law, any advertising standards or any other industry standards or guidelines that apply to these Terms and our relationship (“Applicable Laws”); and
- Stop promoting yourself as a member of Val’s Inner Circle, including using any assets such as the Val’s Inner Circle Member Badge as soon as your Directory Membership is no longer active.
Referral commissions are calculated as 10% of successful Order Transactions and are only valid for all Digital Product purchases (available at https://valeadnetwork.com.au/digital-products), NEW Membership Subscriptions, and all renewals of NEW Membership Subscriptions referred by you until the referred member’s subscription is cancelled. Member Subscriptions are memberships available at https://valeadnetwork.com.au/join and https://valeadnetwork.com.au/list-your-australian-va-and-obm-coaching-service
Referral commissions do not include extra fees (tax etc).
Use of Our Affiliate Program is subject to a fair use policy which gives VA Lead Network the right to review each and every referral order.
Orders will be eligible for payment of Commissions 31 days after the successful completion of purchases using your Affiliate Links.
VA Lead Network processes payment of all eligible commissions monthly after you have finished setting up your Affiliate Account, including providing details for an Australian Bank Account.
Transactions that result in charge backs or refunds will not be paid out. If Charge backs or refunds occur after a Commission has been paid to You, VA Lead Network reserves the right to deduct the Commission paid from future Commission payments.
You cannot use your Affiliate Links or receive Commission on purchases made for any of your own businesses. We can, in our sole discretion, provide you with a unique affiliate discount to purchase our products and / or services for your own use at a discounted rate.
VA Lead Network is not obligated to provide information that identifies customers that purchase using your Affiliate Links.
INTELLECTUAL PROPERTY NOTICE
All images, text, designs, graphics, trademarks, and service marks are owned by and property of VA Lead Network, or the properly attributed party. It is a violation of federal law to use any of Our intellectual property in whole or in part, and modification of any materials contained on this site is illegal and may be prosecuted to the fullest extent permissible should We choose to do so, including asking for financial penalties (damages) and/or an injunction forcing You to stop using Our intellectual property immediately.
You may use Our intellectual property with clear and obvious credit back to Our site, as well as links back to the page where the materials, designs, images, text, quote, or post is located when it is appropriate to do so. However, You may never claim any of Our intellectual property as Your own or Your unique creation, even with attribution.
SECURITY AND ASSUMPTION OF RISK
SECURITY
It is Your responsibility to secure Your username and password from theft or any other means of unauthorized use that would violate these Terms and Conditions of Use. Payment of our invoices are handled directly by you (direct EFT details provided on invoices) or payments are processed through third-party processors such as Stripe or Paypal . By utilizing these payment processors to gain access to the Offering, You indemnify Us and instead assume any and all risk or liability for the security of the payment details, and agree to be bound by the third-party payment processor’s applicable terms and conditions of use.
CONFIDENTIALITY
You have no right to confidentiality unless otherwise explicitly stated, such as in a subsequent client agreement, or otherwise implicitly agreed upon as mandated by law or fiduciary duty.
ASSUMPTION OF RISK
By accessing Our Offering and/or related materials, whether paid or unpaid, You assume all the risk of Your access and any subsequent actions You choose to take as a result of the influence, information, or educational materials provided to You.
YOUR COMMUNICATIONS
Any communications made through Our ‘contact’, blog, blog comments, newsletter sign up, or other related pages, or directly to Our phones or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on Our website, servers, comments, emails, or other media as allowed by Australian law, and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how We store and use Your communications or any data provided by You in those communications, please refer to Our Privacy Policy on this page.
We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of Our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent, or otherwise harmful or inappropriate.
DISCLAIMERS
Our website and related materials are provided for educational and informational use only. You agree to indemnify and hold harmless Our website and business for any direct or indirect loss or conduct incurred as a result of Your use of Our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).
While We may reference certain results, outcomes or situations on this website, You understand and acknowledge that We make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for You as a result of these statements or any other statements anywhere on this website. If You have medical, legal, or financial questions, You should consult a medical professional, lawyer, or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions You choose to make as a result of using this website, related materials, products, courses, or the materials contained herein.
This website is updated on a regular basis and while We try to make accurate statements in a timely and effective manner, We cannot guarantee that all materials and related media contained herein are entirely accurate, complete, or up to date. You expressly acknowledge and understand that any information or knowledge You gain as a result of using this website is used at Your own risk. If You should see any errors or omissions and would like to let Us know, please email Us at [email protected].
EARNINGS DISCLAIMER
You agree that You understand individual outcomes will vary. Case studies or testimonials are not indicative of typical results. Each individual approaches Our Offering(s) with different backgrounds, disposable income levels, motivation, and other factors that are outside of Our control. Therefore, We cannot guarantee Your success merely upon access or purchase of Our Offering(s) or related material(s).
GENERAL DISCLAIMER
To the fullest extent permitted by law, We expressly exclude any liability for any direct, indirect, or consequential loss or damage incurred by You or others in connection with Our Offering(s), including without limitation any liability for any accidents, delays, injuries, harm, loss, damage, death, lost profits, personal or business interruptions, misapplication of information, physical or mental disease, condition or issue, physical, mental, emotional, or spiritual injury or harm, loss of income or revenue, loss of business, loss of profits or contracts, anticipated savings, loss of data, loss of goodwill, wasted time, and for any other loss or damage of any kind, however and whether caused by negligence, breach of contract, or otherwise, even if foreseeable. We are not medical, legal, financial, or other professionals, or if We are, during the course of this Offering and related material(s), We are not offering Our professional services and You expressly agree We are not acting in any professional capacity, including medical, legal, financial, or otherwise during the course of this Offering. This Offering is for educational and entertainment purposes only. None of the Offering or its related material(s) should be construed as medical, legal, or financial advice.
THIRD PARTY DISCLAIMER
You acknowledge and agree that We are not liable for any defamatory, offensive, or illegal conduct of any other participant or user, including You.
WARRANTIES DISCLAIMER
WE MAKE NO WARRANTIES AS TO OUR PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS. YOU AGREE THAT PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE PROGRAMS, PRODUCTS, SERVICES, OR PROGRAM MATERIALS WILL BE FUNCTIONAL, UNINTERRUPTED, CORRECT, COMPLETE, APPROPRIATE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, OR CONTENT ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF OUR PROGRAM, PRODUCT, OR SERVICES MATERIALS, OR ON THIRD-PARTY WEBSITES IN TERMS OF THEIR CORRECTNESS, ACCURACY, TIMELINESS, RELIABILITY, OR OTHERWISE.
TECHNOLOGY DISCLAIMER
We make reasonable efforts to provide You with modern, reliable technology, software, and platforms from which to access Our Offering(s) and related material(s). However, in the event of a technological failure, You accept and acknowledge Our lack of responsibility for said failure, and while We will make reasonable efforts to support You, some technological issues are far outside Our control and will require You to access support from a third-party provider.
ERRORS AND OMISSIONS
We make no warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information in Our Offering(s). We are not liable for any inaccuracies, errors, or reliance on personal opinions contained in Our Offering(s) or related material(s).
INDEMNIFICATION, LIMITATION OF LIABILITY, AND RELEASE OF CLAIMS
INDEMNIFICATION
You agree at all times to indemnify and hold harmless VA Lead Network, as well as any of Our affiliates, agents, contractors, officers, directors, shareholders, employees, joint venture partners, successors, transferees, assignees, and licensees, as applicable, from and against any and all claims, causes of action, damages, liabilities, costs , and expenses, including legal fees and expenses, arising out of or related to Our Offering(s) .
LIMITATION OF LIABILITY
We will not be held responsible or liable in any way for the information, products, or materials that You request or receive through or in relation to Our Offering(s). We do not assume liability for any third party conduct, accidents, delays, harm, or other detrimental or negative outcomes as a result of Your access of Our Offering(s) and related material(s).
AFFILIATES
This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of Your purchase through one of these links. We will use reasonable efforts to notify You when and where We have placed affiliate links in addition to this disclaimer located in these Terms and Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.
MEMBERSHIP SUBSCRIPTION LENGTH AND TERMINATION
If at any time We feel You have violated these Terms and Conditions, then We shall immediately terminate Your use of Our website and any related communications as We deem appropriate. It is within Our sole discretion to allow any user’s access of Our website, and We may revoke this access at any time without notice, and if necessary, block Your IP address from further visits to Our site(s).
The minimum term of membership is six months for the 6-Months Directory Member plan, and one year for the Annual Directory Member plan.
Memberships are purchased on a subscription basis and renew automatically.
Directory Member membership plans are purchased on a subscription basis and renew automatically. You are responsible for turning off automatic renewal to cancel Your membership subscription via https://valeadnetwork.memberful.com/account
REFUNDS AND TRANSFERS
If Your Directory Listing is declined or revoked by the VA Lead Network, You will be given the opportunity to address the issues reported by VA Lead Network and/or receive a partial refund.
Refunds are calculated by taking the Directory Member membership fee You have paid and subtracting:
- 8% of the membership fee paid for every full or partial month that Your Directory Listing has been active; and
- An admin fee of $75+GST AUD, if your Directory Listing was activated before it was revoked.
If Your Directory Listing has been approved, VA Lead Network reserves the right to decline changes to Your Directory Listing that will breach the minimum requirements listed within these Terms and Conditions without providing a partial or full refund on my Directory membership.
6-Months Directory Member and Annual Directory Member plans are not transferrable.
ENTIRE AGREEMENT
Before You register with Our website or make any purchases therefrom, You will be asked to consent to Our Privacy Policy. If You have consented, or once You do consent, the terms of the Privacy Policy together with these Terms and Conditions, the information contained herein constitutes the entire agreement between site users and VA Lead Network relating to the use of this website.
LAW AND JURISDICTION
These Terms and Conditions of Use and Privacy Policy are governed by and construed in accordance with Australian law. Any dispute arising out of or related to the information contained herein is subject to adjudication in the state of New South Wales, Australia.
CONSENT
By using Our website, You hereby consent to Our Terms and Conditions of Use and Privacy Policy.
If You require any more information or have any questions about Our Terms and Conditions of Use, or Our Privacy Policy, please feel free to contact Us by email at [email protected].
ALL RIGHTS RESERVED
All rights not expressly granted in these Terms and Conditions of Use and Privacy Policy or any express written here are reserved by VA Lead Network.
SEVERABILITY
If any part of these Terms and Conditions of Use and Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.
CONTACT INFORMATION
Email: [email protected]
Phone: +61 (0) 408 229 690
Address: PO Box 188, Cardiff NSW 2285