Are you ready to create an irresistible offer for your virtual assistant or online business manager service that converts your target market effortlessly? Register for this live webinar on the 7th of September 2022 to learn about Think RAPT®’s award-winning pitching and proposal system. ... Read on
Customised Tech Training for VAs & OBMs
Training customised for virtual assistants and online business managers to help you manage workloads and operations for your business, as well as your clients' businesses. ... Read on
Automation Organisation Guide
Thought Penny originally developed this guide for clients who engage us for business automation services. Now, we’re excited to share it with you! This guide provides an in-depth set of categories and naming conventions to help you manage automation software and quickly understand your level of engagement with any given contact in your database. We’ve also thrown in a few tips to help you avoid ... Read on
Client WIP Agenda
WIP stands for ‘Work in Progress’, and it is what we call the regular meetings we have with our clients. We’ve pulled together the agenda we use for clients who need EA level assistance and included our hot tips for leveraging technology and facilitating a meeting to impress your client. You can cull the unnecessary agenda items and add your own to suit the type of service you offer. You can ... Read on
Client Compendium
At Thought Penny, we compile a Client Compendium as part of our onboarding process and keep adding to it as we work, so that it becomes a resource that covers every aspect of the work we do, to ensure our clients are questioned and disturbed as little as possible. These compendiums are used as the main source of information for each client and are updated every time we interact with them or learn ... Read on
Asana
You may have started your business using a pen and notepad (or a spreadsheet if you are a bit fancy) to keep track of your to-do's but you've realised pretty quickly it's tough to keep track of everything that needs to be done. Using Asana as a task tracker and project management tool will reduce the mental load of running a business, leaving you to do your best work with an uncluttered ... Read on