Most people hiring a virtual assistant for the first time start with a to-do list. That's a good start, but it isn't a role. A list tells a VA what you'd like done this week. A role tells them what they'll own, how you'll work together, and what good looks like three months in. Getting that clear before you advertise does two jobs at once. It attracts the right people, and it steers away the ... Read on
How your VA can help your email deliverability
If you’re a small business owner relying on email marketing, and you’re not using a virtual assistant for small businesses in Australia, you could be missing a trick. Truth is, a great VA can be a secret weapon in keeping your emails landing squarely in customers’ inboxes – which can make a serious difference to your open rates, lead nurturing and overall ROI. When someone hits that dreaded ... Read on
A CEO’s guide to finding the perfect contractor for your business
Finding the right contractor for your business is like pairing a delicious wine and cheese on a summer’s day: you wonder how you ever managed before that moment. On the flip side, getting it wrong can impact quality and efficiency all the way down to your bottom line. As the CEO of a busy online jobs board for business support and management that is transforming the way businesses outsource, ... Read on
Our Top 4 Tips for Hiring a Graphic or Web Designer
Anything beautiful you see on the interwebs has, most likely, been lovingly created by a professional graphic or web designer – but not all are created equal in how they work and what files will ultimately end up in your Dropbox. Over many years of virtual business management, we’ve learnt that there’s not a standard understanding of what a designer does, and this has been a costly and painful ... Read on
Xero Limits: Secrets to Bookkeeping Efficiency
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Automation Organisation Guide
Thought Penny originally developed this guide for clients who engage us for business automation services. Now, we’re excited to share it with you! This guide provides an in-depth set of categories and naming conventions to help you manage automation software and quickly understand your level of engagement with any given contact in your database. We’ve also thrown in a few tips to help you avoid ... Read on
Should you hire in-house admin support or a virtual assistant?
As the world continues to adapt post-COVID, more and more small-to-medium businesses are tapping into the gig economy for lightning-fast access to a myriad of skills, like a virtual assistant. None more prominently than the burgeoning VA space – a means to access support across everything from marketing to managing inboxes, automation to analytics reporting. But the big question is ... Read on
Your time is money: Why virtual assistant outsourcing is a great investment
If you’ve ever heard of Girl Math, you’ll be familiar with the many invented ways that people try to justify impulse spending. Like, for example, if you pay for something with cash – it’s free. If something is on sale, it’s actually profitable, and if you buy something in advance, by the time you need it, there’s technically no price tag to it anymore. While we love to have a giggle at those ... Read on
5 top tools and tech for collaborating with your virtual assistant
Here at the VA Lead Network, secure technology and virtual assistant tools are a huge part of how we work and what makes us faster, better and stronger at what we do. In a way, they are the assistant to the assistants! If you are reading this now, you are likely a busy founder or manager on the lookout for (or a recent employer of) a virtual assistant. So know this: great virtual assistant ... Read on