Thought Penny originally developed this guide for clients who engage us for business automation services. Now, we’re excited to share it with you! This guide provides an in-depth set of categories and naming conventions to help you manage automation software and quickly understand your level of engagement with any given contact in your database. We’ve also thrown in a few tips to help you avoid ... Read on
Should you hire in-house admin support or a virtual assistant?
As the world continues to adapt post-COVID, more and more small-to-medium businesses are tapping into the gig economy for lightning-fast access to a myriad of skills, like a virtual assistant. None more prominently than the burgeoning VA space – a means to access support across everything from marketing to managing inboxes, automation to analytics reporting. But the big question is ... Read on
Your time is money: Why virtual assistant outsourcing is a great investment
If you’ve ever heard of Girl Math, you’ll be familiar with the many invented ways that people try to justify impulse spending. Like, for example, if you pay for something with cash – it’s free. If something is on sale, it’s actually profitable, and if you buy something in advance, by the time you need it, there’s technically no price tag to it anymore. While we love to have a giggle at those ... Read on
How to define your virtual assistant’s roles and responsibilities
Long gone are the days where your average Australian virtual assistant is being left with only the basic admin work to do, and top tip: if you’re only using yours for this, trust us – you’re wasting their talents massively. Thousands of qualified workers from across all industries are turning to remote VA work in 2024, meaning that the spectrum of experience and talent businesses can ... Read on
5 top tools and tech for collaborating with your virtual assistant
Here at the VA Lead Network, secure technology and virtual assistant tools are a huge part of how we work and what makes us faster, better and stronger at what we do. In a way, they are the assistant to the assistants! If you are reading this now, you are likely a busy founder or manager on the lookout for (or a recent employer of) a virtual assistant. So know this: great virtual assistant ... Read on
Minute Taking 101 for VAs
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Boost your productivity: 5 tasks to outsource to a virtual assistant
Maintaining a high level of productivity as a business owner is difficult at best and impossible at worst – and sometimes, when you just need an extra set of working hands to come in and help ease the burden, the best solution is to outsource to a virtual assistant. Job outsourcing is a great and efficient way to take some of this weight off of your shoulders quickly and into a set of willing ... Read on
How to find, vet and hire the perfect VA for your business
A great virtual assistant (VA) or online business manager (OBM) is worth their weight in gold – for a few reasons. Not only can they help take a huge weight off of your shoulders as a founder or CEO, but they can also work to breathe new life into your operations when systems need a shake up, and massively change your team culture with better processes. But hiring a virtual assistant is ... Read on
SOPs Super-Charged with AI
GAME CHANGER!!! Regardless of whether you love or hate writing procedures... you are going to LOVE this tool. Tango brings the power of AI to standard operating procedures. Create step-by-step procedures in minutes while you work. Why We Love Tango ... Read on