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Career Members can access this recording here without purchasing it below.
MASTERCLASS RECORDING
Clients who dread their inbox? That’s your opportunity.
“The email of the species is deadlier than the mail.” – Stephen Fry
Most clients don’t start a business to become a professional email replier. For plenty of them the inbox is one of the jobs they’d most love off their plate, and that makes it a valuable service if you choose to offer it.
Whether you want to get your own inbox under control, offer inbox management as a service, or fold it into a wider role, this masterclass gives you a system you can rely on.
Led by our founder, Fiona Campbell, it hands you the exact tools, settings, and systems she uses to run multiple client inboxes in Gmail and Google Workspace, at a standard that keeps clients loyal.
You’ll learn how to stop things falling through the cracks and deadlines slipping, how to know the status of any email without opening it, how to handle the emails you send over and over in a fraction of the time, and how to build an inbox that runs on a system instead of constant vigilance.
You’ll also learn how to work an inbox alongside other people, whether that’s a team of VAs sharing the load or collaborating directly in a client’s inbox, so nothing gets doubled up or dropped.
And you’ll see how to take on someone else’s inbox properly, including the security side that’s easy to get wrong, without exposing yourself or your client. Note: this session uses Gmail and Google Workspace in a desktop browser, and the inbox-taming cheat sheet Fiona shares in the session is included in the training materials.
Also work with clients in Outlook? Marianne Tansley’s Outlook Edition recording does the same for Microsoft 365.
Here’s what this session covered:
- The most important Gmail features and settings, including ones even seasoned administrators miss
- Turn a chaotic inbox around fast, then set it up so it stays that way
- Know the status of any email at a glance, without opening a single one
- Stop things falling through the cracks and deadlines slipping
- Handle the emails you send again and again in a fraction of the time
- Get routine email to sort and route itself, and find anything in seconds
- Share an inbox with a team or a client without crossed wires or double-ups
- Take on a client’s inbox the safe way, without the security exposure
- Package it into a service, or simply reclaim your own inbox
- Plus, catch the replay of the live Q&A!
Meet the expert
Fiona Campbell
Founder of Virtual Assistant Lead Network and Thought Penny
- Over 18 years of PA, EA, and VA experience
- Working VA niching as an automation, systems and outsourcing consultant
- Certified in Zapier, Keap and Asana
- Manages a fully remote team of virtual assistants across Australia and harnesses their shared passion for technology and business management to streamline and automate business systems
- Her happy place is where she is constantly challenged with new problems and implementing new cut-through methods to help her clients reach goals and impress their clients
- Thinks mint ruins chocolate
- Learn more here
Purchase Access: 6 months
To gain access to this training for 6 months without becoming a Career Member, purchase below:
REMINDER: Career members can access this training HERE at no additional cost!