For those who don’t know what VOIP phones are, here’s a brief explanation… VOIP stands for “Voice over Internet Protocol” meaning you can make and receive calls via the internet rather than a traditional landline. This is the technology used by WhatsApp, Messenger, Viber, Skype and more.
The best part of this technology is the ability to add a second number to your existing phone, meaning you can keep your personal number private. This is a great idea when offering virtual reception or call answering services for your client/s.
When it comes to installing a second phone line for work, you don’t need to get an additional device, smartphone or SIM to separate your work and personal life. All you need to do is download a second phone line app from your app store – and there are plenty to choose from!
Here are a few key points to consider when deciding which app is right for you:
- A dedicated line/number
- Call forwarding
- Call scheduling
- Contact management – to keep your clients separate from your family and friends
- Android or IOS device
- Features such as hold, merge, mute, text, do not disturb and voicemail
- Unlimited or capped usage
- Ability to add/remove lines as required
Overall, VOIP services are fast becoming the norm among the remote workforce, with the added bonus of helping us all to strike a balance between work and home life.