Are you ready to create an irresistible offer for your virtual assistant or online business manager services that converts your target market effortlessly? The VA Lead Network hosted a webinar with the talented Renée Hasseldine from Think RAPT® where we learned about their award-winning pitching and proposal system. Watch the recording and discover the impact of engaging visuals to elevate ... Read on
Automation Organisation Guide
Thought Penny originally developed this guide for clients who engage us for business automation services. Now, we’re excited to share it with you! This guide provides an in-depth set of categories and naming conventions to help you manage automation software and quickly understand your level of engagement with any given contact in your database. We’ve also thrown in a few tips to help you avoid ... Read on
Client WIP Agenda
WIP stands for ‘Work in Progress,’ which is what we call our regular meetings with our clients. We’ve pulled together the agenda we use for clients who need executive assistant support and included our hot tips for leveraging technology and facilitating a meeting to impress your client. You can cull the unnecessary agenda items and add your own to suit the type of service you offer. Hot ... Read on
Client Compendium
At Thought Penny, we compile a Client Compendium as part of our onboarding process and keep adding to it as we work, so that it becomes a resource that covers every aspect of the work we do, to ensure our clients are questioned and disturbed as little as possible. These compendiums are used as the main source of information for each client and are updated every time we interact with them or learn ... Read on
Project & Task Management Platform
You may have started your business using a pen and notepad (or a spreadsheet if you are a bit fancy) to keep track of your to-do's but you've realised pretty quickly it's tough to keep track of everything that needs to be done. Using Asana as a task tracker and project management tool will reduce the mental load of running a business, leaving you to do your best work with an uncluttered ... Read on
onleenotification
Want to know whenever your clients or team make any changes to a Google Doc, Google Sheet, or Google Slide? If you share Google Docs, Google Sheets and Google Slides with your clients or team, you can set their access to 'Comment Only' so that their changes are tracked and the owner of the document will be notified of the change request via email. But what if you want to know when untracked ... Read on
Security Simplified
LastPass is our preferred password manager. Our team has used a number of others such as Dashlane and 1Password, and LastPass is easily our favourite. Why do we use LastPass? Besides having a secure and encrypted home for all of our passwords, here are all the other reasons we love it: Let us know if you have any questions or need help determining which LastPass plan suits you or ... Read on
Mission: Find a Copywriter
Nice one! We asked a brilliant copywriter we know, Rachel Smith, to help us answer this one. Rachel can be found at RS Copy + Content, and she’s also the founder of Rachel’s List, a leading jobs board that connects job-posters with copywriters, content producers, journalists and other creatives. AND she is also a co-host of one of our favourite podcasts, The Content Byte. Here's ... Read on
The Virtual Assistant That Could
Yes – kind of! Google Docs doesn’t let you change the default hyperlink colour natively (unlike Microsoft Word), but don’t worry – this is exactly the kind of workaround that makes a tech-savvy VA stand out. As you’ve probably noticed, all hyperlinks in Google Docs default to that trusty shade of blue. You can manually restyle each one like normal text… but being paid by the hour to click ... Read on