Hello, wherever you may be! Let’s start by saying you are absolutely right - as an Australian virtual assistant, you are not an employee, you are a small business owner providing your services to one or several clients on a contractual basis. Unless your service agreement states or confirms that you will work from a specific location, your clients are not able to restrict your movements or ... Read on
Ask TPs
Scoping the scene
Firstly, we love that you’re defining the scope of work as your first step. When it comes to website and CRM maintenance, the sky is the limit! If you're going to take this on as part of a general retainer package for your Australian virtual assistant business, you could limit any website or CRM work to trackable time. Meaning, if your client approves 2 hours of website/CRM maintenance ... Read on
There are no rules
The rules are… there are no rules! The short answer is no, you don’t need a website before you submit applications to leads. Many Australian virtual assistants and online business managers secure their first clients before they have built their website, so it is not critical. It is just ideal. Now here is the long answer: Having a website gives your business a professional presence and ... Read on
Let me in! Let me in!
This is must-know information for Australian virtual assistants! Email deliverability can have a direct impact on converting leads into clients and customer retention for Australian Virtual Assistants. Let’s start with the difference between a soft bounce and a hard bounce. When you send an email from your standard inbox, and the email can’t be delivered, you will often receive an ... Read on
Show me the money!
You are right! Spreading yourself too thin is exactly what we don't want to do as an Australian Virtual Assistant or in any role. It's counterproductive! Searching for the most profitable/in-demand niche isn't an exact science. If it was... we'd all be doing it! Let’s look at the profitability of services first… You could jump in and review the latest edition of the Australian VA ... Read on
Wrong number?
For Australian Virtual Assistants who don't know what VOIP phones are, here's a brief explanation... VOIP stands for "Voice over Internet Protocol" meaning you can make and receive calls via the internet rather than a traditional landline. This is the technology used by WhatsApp, Messenger, Viber, Skype and more. The best part of this technology is the ability to add a second number to your ... Read on
Come and Find Me!
As an Australian Virtual Assistant, your Google business listing is a core element of your SEO so it’s important to get it right and ensure your listing is accurate and kept up to date. Google provides a fantastic step-by-step resource to walk you through the technical steps of getting set up. Be warned, you'll need a Google Account but don't worry, it's FREE! Once your account has been set ... Read on
I didn’t want to play with you anyway… or do I?
I'd like to think this isn't common, but this does happen. At first, I used to take this personally and get a bit self-righteous, thinking, 'I didn't want a client who couldn't take the time to reply anyway' ... But then I suddenly came to the realisation that those who have decided to look for a virtual assistant or online business manager usually do so long after they started needing ... Read on
Need to Know
The straight answer is none. There are no formal qualifications or experience required to become a virtual assistant. Consider all the roles and tasks you can do in an office without a formal qualification. Now write a list of those you would love to do, that can be done from your home office. Next, download our startup checklist for virtual assistants and run through to steps to get set ... Read on