How is a virtual assistant salary put together, and how is it structured? Well, the answer really depends on what kind of business set-up you have. As a starting point, though, remember that there are two main ways to charge a client – either an hourly rate or a package deal – and both have their place. Ready to settle the great rate debate once and for all? Let’s dive in. Explain hourly ... Read on
Ask TPs
Let’s get Fiscal
Hi! Thanks so much for sending in your question about international clients and GST. Unfortunately, we are unable to provide financial advice or answer financial questions like this one. What we can say is that it IS a good question, and it IS worth confirming the answer before you charge GST. You may find this ATO article useful, and you should speak with a qualified accountant to ... Read on
Price, price baby
This is a great question, because uncertainties around pricing are probably the most common concern for Australian virtual assistants and online business managers. There’s also a lot of fluctuation in the answer and surprisingly, this is a good thing. We’ll unpack why a bit later — but before we get into the technicalities, let’s talk about you. Take a breath. We know pricing ... Read on
They see me rollin’ . . .
Welcome to life post-covid! The only beautiful thing to come out of the pandemic is the shift in workplace dynamics - location, expectations, video call etiquette and flexibility. As remote workplaces have quickly become the norm, so has the change in business arrangements. Being a self-employed contractor means you have the ability to structure your week as much or as little as you need ... Read on
VA on a Jet Plane
Hello, wherever you may be! Let’s start by saying you are absolutely right - as an Australian virtual assistant, you are not an employee, you are a small business owner providing your services to one or several clients on a contractual basis. Unless your service agreement states or confirms that you will work from a specific location, your clients are not able to restrict your movements or ... Read on
Scoping the scene
Firstly, we love that you’re defining the scope of work as your first step. When it comes to website and CRM maintenance, the sky is the limit! If you're going to take this on as part of a general retainer package for your Australian virtual assistant business, you could limit any website or CRM work to trackable time. Meaning, if your client approves 2 hours of website/CRM maintenance ... Read on
There are no rules
The rules are… there are no rules! The short answer is no, you don’t need a website before you submit applications to leads. Many Australian virtual assistants and online business managers secure their first clients before they have built their website, so it is not critical. It is just ideal. Now here is the long answer: Having a website gives your business a professional presence and ... Read on
Let me in! Let me in!
This is must-know information for Australian virtual assistants! Email deliverability can have a direct impact on converting leads into clients and customer retention for Australian Virtual Assistants. Let’s start with the difference between a soft bounce and a hard bounce. When you send an email from your standard inbox, and the email can’t be delivered, you will often receive an ... Read on
Show me the money!
You are right! Spreading yourself too thin is exactly what we don't want to do as an Australian Virtual Assistant or in any role. It's counterproductive! Searching for the most profitable/in-demand niche isn't an exact science. If it was... we'd all be doing it! Let’s look at the profitability of services first… You could jump in and review the latest edition of the Australian VA ... Read on