Virtual Assistant Lead Network

Connecting businesses with Australian Virtual Assistants and Online Business Managers | Find a VA or OBM | Grow your VA Business

Productivity

Client Onboarding, Productivity

VA on a Jet Plane

Hello, wherever you may be! Let’s start by saying you are absolutely right - as an Australian virtual assistant contractor, you are not an employee, you are a small business owner providing your services to one or several clients on a contractual basis. Unless your service agreement states or confirms that you will work from a specific location, your clients are not able to restrict your ... Read on

Productivity, Sales, Task & Project Management

Scoping the scene

Firstly, we love that you’re defining the scope of work as your first step. When it comes to the services you can offer looking after a client's website and CRM, the sky is the limit! If you're going to take this on as part of a general retainer package for your Australian virtual assistant business, you could limit any website or CRM work to trackable time. Meaning, if your client ... Read on

Productivity, Task & Project Management

Wrong Number?

Great question—and well done on landing a new client! 🙌 When it comes to keeping your personal number private while still being available for client calls, softphones (VoIP phones) are a smart, flexible solution. The good news is that there are plenty of Australian-compatible VoIP providers and softphone options, ranging from free or pay-as-you-go services for occasional calls, up to ... Read on

Automation, Collaboration, Marketing, Productivity

Automation Organisation Guide

Thought Penny originally developed this guide for clients who engage us for business automation services. Now, we’re excited to share it with you! This guide provides an in-depth set of categories and naming conventions to help you manage automation software and quickly understand your level of engagement with any given contact in your database. We’ve also thrown in a few tips to help you avoid ... Read on

Collaboration, Productivity, Task & Project Management

Project & Task Management Platform

You may have started your business using a pen and notepad (or a spreadsheet if you are a bit fancy) to keep track of your to-do's but you've realised pretty quickly it's tough to keep track of everything that needs to be done. Using Asana as a task tracker and project management tool will reduce the mental load of running a business, leaving you to do your best work with an uncluttered ... Read on